Less Phone. More Patients.
PraxisConnect is our comprehensive practice management platform for medical practices of all sizes. From intelligent online appointment booking via automated recall systems to AI-powered symptom triage — the platform digitalises patient communication and automates time-intensive administrative processes.
PraxisConnect is already in productive use and designed as a multi-tenant solution. The platform can be deployed for your practice at short notice — including connection to your existing practice software.
Intelligent Online Appointment Booking
The 4-step booking wizard guides patients through treatment selection, insurance verification and doctor choice — with language filter and doctor ratings. Intelligent slot prioritisation fills calendar gaps optimally and maximises the utilisation of your practice.
- Gap Prioritisation: Free slots between existing appointments are offered preferentially — the calendar is filled from the inside rather than merely appended.
- Insurance-Based Filtering: Patients only see doctors and treatments that match their insurance type.
- Embeddable Widget: The booking can be integrated into your existing practice website as a widget — with custom branding and a custom domain.
Waiting Lists & Recall
- Automatic Waiting List: When appointments are cancelled, suitable waiting-list patients are automatically notified — with a time-controlled expiry and cascade to the next patient.
- Recall Engine: Configurable intervals per treatment type (e.g. dental hygiene every 6 months). Overdue appointments are detected, reminders sent and booking links with pre-selected treatment provided.
- No-Show Management: Tracking, analytics and booking warnings for patients with a conspicuous history, with a differentiated status workflow.
Patient Portal
Patients have self-service access to appointments, documents, health booklet, treatment plans (treatment cost estimates with digital signature), forms and messages. Push notifications via email and SMS keep patients informed.
AI Integration
The integrated AI chatbot answers frequently asked questions about practice hours, services and general dental health. Symptom triage assesses the urgency of complaints and suggests appropriate appointments — patients are treated faster and the practice team is relieved.
PMS Connection
Bidirectional synchronisation with common practice management software — patient and appointment data are synchronised regularly and automatically. PraxisConnect complements your existing system instead of replacing it.
Admin Dashboard
Comprehensive dashboard widgets with real-time statistics: appointment utilisation, no-show rate, recall rates, waiting list efficiency and rating overview. Role-based access for doctors, practice managers and reception staff.
Deployment
PraxisConnect is deployed as a hosted SaaS solution or on your own infrastructure. We handle setup, PMS connection, adaptation to your practice branding and the training of your team. Go-live typically occurs within a few weeks.
PraxisConnect for Your Organization
We provide the platform for you at short notice — including setup, customization, and training. Schedule a no-obligation demo.